BUS103 Academic Skills 蓝山国际酒店管理 代写
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BUS103 Research and Academic Skills 蓝山国际酒店管理 代写
BUS103
Term 2, 2017
This online version is a controlled document. Any printed versions are considered uncontrolled versions of the
document.
BUS103 Research and Academic Skills
Unit Learning Outcomes
a. Identify and implement learning strategies for tertiary level study.
b. Identify and apply best practice information literacy techniques.
c. Develop an understanding of academic register as appropriate for tertiary study.
d. Apply knowledge of critical analysis of text.
e. Employ a range in expression and style for academic discourse specific to Business contexts.
Assessment Summary
Assessment Type Weighting Due
Learning Outcomes
1. Journal Article
Evaluation (500
words)
10% Saturday, Week 4, 5pm a, b, c, d, e
2. Quiz (open-book;
20 multiple-choice
questions)
20% Tuesday, Week 6,
in-class
a, b, c, d
3. Literature Review
(1,000 words)
30% Tuesday, Week 8, 5pm a, b, c, d
4. Report (1,200
words)
40% Tuesday, Week 10, 5pm a, b, c, d, e
Assessment 1 – Journal Article Evaluation (500 words, due Saturday Week 4, 6 May at
5pm)
This assignment is a writing task that asks you to summarise and evaluate a prescribed academic
journal article in 500 words. Your prescribed journal article is identified under ‘Essential Text and
Materials’ below.
Writing a journal article evaluation requires you to read a text in detail, and to also read other
related texts, so that you can present an informed and reasonable critique. You will present the
strengths and weaknesses of the prescribed text in your assignment. This will require an
understanding not just the content of the text, but also an understanding of a text’s purpose, the
intended audience and why it is structured the way it is.
The following structure is to be used for your Journal Article Evaluation:
Assignment cover page
Introduction (approximately 50 words):
Introduce the reader to your Journal Article Evaluation by stating the purpose of the task.
Announce the author(s) of the text and the title and briefly state the topic. Conclude the
introduction with a statement of your evaluation of the text. This can be a positive or
negative evaluation or, as is usually the case, a mixed response.
Summary of Prescribed Text (approximately 100 words):
Present a summary of the key points in the text along with a limited number of examples.
Briefly explain the author’s purpose/intentions throughout the text, their key findings, and
how the text is organised.
BUS103
Term 2, 2017
This online version is a controlled document. Any printed versions are considered uncontrolled versions of the
document.
Discussion (approximately 300 words):
The discussion should be a balanced discussion of the strengths, weakness and notable
features of the text. Remember to base your discussion on specific criteria such as
significance and contribution to the field, methodology, findings and use of evidence,
writing style/text structure. Include other sources to support your evaluation (remember to
cite the sources using APA 6 th in-text referencing).
Conclusion (approximately 50 words):
This is a short paragraph in which you re-state your overall understanding of the text and
briefly present recommendations.
References:
Listed on a new page in alphabetical order using APA 6 th referencing style. Do not use
bullets or numbering. A minimum of five academic journal articles must be cited, including
the prescribed text. References are not included in the word count of assignments.
Essential Text and Materials:
Murphy, K., Bilgihan, A., Kubickova, M., & Boseo, M. (2015). There is no ‘I’ in Recovery:
Managements’ Perspective of Service Recovery. Journal of Quality Assurance in Hospitality &
Tourism, 16(3), 303-322. doi: 10.1080/1528008X.2014.902348.
A full-text PDF of this text is available via SharePoint in the Assessment folder.
Submission Guidelines:
1. Typed and formatted following the Assessment Structure Style Guide and uploaded to
Turnitin http://www.turnitin.com on time of the due date.
2. To be submitted in electronic form as a word-processed file
3. Students must refer, in text, to a minimum of five academic journal articles, plus other
credible industry sources as required, in order to show competency in each assessment.
The prescribed text counts as one academic journal article and must be cited.
4. The total word count, excluding references, must be within 10% of 500 words (+ or –)
5. All referencing must be in accordance with APA 6 th Edition Referencing and Academic
Writing Guide on SharePoint.
6. See marking rubric for each assignment within this document and remember you do not
need to attach these rubrics to your submissions.
BUS103
Term 2, 2017
This online version is a controlled document. Any printed versions are considered uncontrolled versions of the
document.
Assessment 2 – Quiz (open-book, due Tuesday Week 6: 16 May, during lecture)
This quiz will be conducted in-class during the lecture of Week 6. You will be asked 20 multiple
choice questions with 40 minutes to complete the quiz.
Questions 1 to 10 will ask you to apply knowledge of BUS103 topics covered from Weeks
2 to 5
Questions 11 to 20 will ask you to analyse a prescribed text (see ‘Essential Text and
Materials’).
Essential Text and Materials:
Pallesen, S., Larsen, S., & Bjorvatn, B. (2016) “I Wish I'd Slept Better in That Hotel” – Guests’
Self-reported Sleep Patterns in Hotels, Scandinavian Journal of Hospitality and Tourism, 16(3),
243-253, doi: 10.1080/15022250.2015.1074938.
A full-text PDF of this text is available via SharePoint in the Assessment folder.
Submission Guidelines:
1. The quiz will take place during the lecture of week 6 (Tuesday 16 May)
2. You will be provided with a copy of the prescribed text when you sit the quiz.
Assessment 3 – Literature Review (1,000 words, due Tuesday Week 8: 30 May at 5pm)
A literature review is an essential piece of academic writing that discusses and evaluates
research literature relevant to a specific topic, including what is known about the topic in literature,
how study findings are similar/dissimilar and whether there is a gap in current knowledge.
The topic of your literature review is ‘service quality in five-star hotels’. It is anticipated that your
literature review will be structured using sub-headings related to the topic.
The following structure is to be used for your Literature Review:
Assignment cover page
Introduction
Introduce the reader by stating the purpose of the Literature Review, and briefly introduce
the topic area. Outline the structure and key content of the review (this is called the ‘scope’
of the assignment).
Body sub-sections related to topic
Discuss literature based on themes related to the topic of service quality on five-star
hotels.
Conclusion
Re-iterate the purpose of the Literature Review and the key discussions made.
References
Listed on a new page in alphabetical order using APA 6 th referencing style. Do not use
bullets or numbering. A minimum of five academic journal articles must be cited.
References are not included in the word count of assignments.
BUS103
Term 2, 2017
This online version is a controlled document. Any printed versions are considered uncontrolled versions of the
document.
Submission Guidelines
1. Typed and formatted following the Assessment Structure Style Guide and uploaded to
Turnitin http://www.turnitin.com on time of the due date.
2. To be submitted in electronic form as a word-processed file
3. Students must refer, in text, to a minimum of five academic journal articles, plus other
credible industry sources as required, in order to show competency in each assessment.
4. The total word count, excluding references, must be within 10% of 1,000 words
(+ or –)
5. All referencing must be in accordance with APA 6 th Edition Referencing and Academic
Writing Guide on SharePoint.
6. See marking rubric for each assignment within this document and remember you do not
need to attach these rubrics to your submissions.
Assessment 4 – Report (1,200 words; due Tuesday Week 10, 13 June at 5pm)
A business report is an academic text written to not only communicate information but also to
analyse and discuss that information. Writing business reports during your tertiary studies
strengthens the written communication skills essential for your future career.
Acting as a management consultant for an Australian hotel, research and write a business
report that discusses the benefits and challenges of teamwork in the hospitality industry.
In your report, you can indicate the structure clearly by using sub-headings for each section. Each
section has a distinct purpose. The following structure is to be used for your Business Report:
Assignment cover page
Executive Summary
An Executive Summary is a short summary of the entire report, and is commonly about
10% of the report’s word count. This section is not included in the word count of the
assignment.
Table of Contents
This lists the main sections and sub-sections of the report, with the page numbers on
which each section starts justified to the left of the page. Ensure you use a table or
template built into your word processing software for professional presentation. The Table
of Contents is not included in the word count of the assignment.
Introduction (approximately 100 words)
The introduction starts with a thesis statement to capture the major argument of the report.
The purpose of the report is stated next, followed by an outline of what will be covered in
the report (this is called the ‘scope’ of the assignment).
Body sections (approximately 1,000 words)
This is the main part of your report. Firstly, analyse the benefits of teamwork in hotels,
and then analyse the challenges of teamwork in hotels. Ensure you support your writing
with academic references and industry sources where appropriate.
Conclusion and Recommendations (approximately 100 words)
BUS103
Term 2, 2017
This online version is a controlled document. Any printed versions are considered uncontrolled versions of the
document.
This section re-iterates the report’s purposes, summarizes the report findings, and
presents a small number of key recommendations that follow logically from the previous
discussion.
References
Listed on a new page in alphabetical order using APA 6 th referencing style. Do not use
bullets or numbering. A minimum of five academic journal articles must be cited.
References are not included in the word count of assignments.
Submission Guidelines
1. Typed and formatted following the Assessment Structure Style Guide and uploaded to
Turnitin http://www.turnitin.com on time of the due date.
2. To be submitted in electronic form as a word-processed file
3. Students must refer, in text, to a minimum of five academic journal articles, plus other
credible industry sources as required, in order to show competency in each assessment.
4. The total word count, excluding references, must be within 10% of 1,200 words
(+ or –)
5. All referencing must be in accordance with APA 6 th Edition Referencing and Academic
Writing Guide on SharePoint.
6. See marking rubric for each assignment within this document and remember you do not
need to attach these rubrics to your submissions.
BUS103 Term 2, 2017
This online version is a controlled document. Any printed versions are considered uncontrolled versions of the document.
Assessment Criteria for Journal Article Evaluation
Criteria:
The outcome shows:
Fail
Unsatisfactory
performance
Pass
Just satisfactory performance
Credit
Good quality
showing more
than satisfactory
performance
Distinction
Superior quality
demonstrating independent
thinking
High Distinction
Outstanding quality showing
creativity
and originality
Introduction and
summary
(40%)
Organisation poor and
disjointed.
Summary is poor, not
clear and lacks details.
Introduction present but
somewhat limited.
Summary has some structure
and depth; key features of
article are stated but with
limited elaboration.
Introduction presented in an
organised manner with
reasonable structure and
purpose.
Summary is logical with most
key features of article
reasonably elaborated.
Introduction presented in a
well organised manner with
clear structure and purpose.
Summary is clearly
presented with key features
of article detailed.
Solid introduction, strong
organisation and clear purpose
of discussion stated.
Summary of article succinctly
and clearly developed with
strong elaboration.
Discussion
(40%)
Key journal points not
identified.
Strengths and
weaknesses of article not
discussed. No additional
research.
Journal points identified but
with limited analysis.
Strengths and weaknesses of
article present but limited
discussion.
BUS103 Research and Academic Skills 蓝山国际酒店管理 代写
Key journal points well
presented, with good
discussion.
Strengths and weaknesses
of article clearly presented
with in-depth discussion and
analysis.
Key journal points clearly
highlighted and discussion
presented shows strong
understanding.
Strengths and weaknesses
of article clearly identified
and discussed at length.
Key journal points clearly
identified, with strong in-depth
analysis. Strengths and
weaknesses of article clearly
highlighted and well presented.
Conclusions
(20%)
No clear
recommendations made.
Opinion of article not
restated.
Poor understanding of
task.
Recommendations made but
brief and not elaborated
upon.
Opinion of article restated but
poorly presented.
Task understood.
Recommendations made are
sound and well presented.
Opinion of article clearly
restated.
Solid understanding of task.
Recommendations made are
very sound, clearly
presented.
Opinion of article strongly
restated.
Clear and demonstrated
understanding of task.
Strong, detailed
recommendations presented in
a clear, logical and sequential
manner.
Strong understanding of task.
Comprehensive and strong
evaluation presented.
Mark range out of 100 0- 49.5 50 - 64 65 -74 75-84 85+
BUS103 Term 2, 2017
This online version is a controlled document. Any printed versions are considered uncontrolled versions of the document.
Assessment Criteria for Literature Review
Criteria:
The outcome
shows:
Fail
Unsatisfactory performance
Pass
Just satisfactory performance
Credit
Good quality
showing more
than satisfactory performance
Distinction
Superior quality demonstrating
independent thinking
High Distinction
Outstanding quality showing
creativity
and originality
Structure (20%) Literature review structure not
followed.
Poorly organised, no logical
order or sequence.
Too short or too long in length.
Appropriate literature review
(essay) structure used.
Organisation and structure
present.
Appropriate length.
Appropriate literature review
(essay) structure is used and
elaborate upon.
Structure has some logical
and sequential order.
Literature review (essay)
structure clear, with
appropriate elaboration.
Structure, defined with clear
logical order
Literature review (essay)
structure clear, with detailed
elaboration and examples.
Clear structure, well defined
with logical and very coherent
order
Style (20%) Writing is confusing and
ambiguous.
Academic and disciplinary
language not present.
Significant grammar and
spelling errors.
Writing somewhat clear and
concise.
Uses some academic and
disciplinary language.
Occasional grammar and
spelling errors.
Clear and concise writing.
A variety of academic and
disciplinary language present.
Few grammar or spelling
errors present.
Clear and extensive writing.
Wide variety of academic and
disciplinary language present.
Little grammar or spelling
errors present.
Clear and concise writing.
Wide variety of highly
academic and disciplinary
language used.
No grammar or spelling errors
present.
Research and
referencing
(20%)
5 academic sources not
present.
APA referencing style not
used.
End-of-text reference list
incorrectly formatted.
Locates and uses, 5 academic
sources.
Correct APA referencing style
present but inconsistently
applied.
End-of-text reference list
loosely formatted.
5 academic sources located
and used effectively.
Somewhat consistent APA
referencing used throughout
assignment.
End-of-text reference
somewhat formatted.
5 or more, academic sources
located and used effectively.
Consistent APA referencing
used throughout assignment.
End-of-text reference list
correctly formatted.
Multiple academic sources
located and used effectively.
Consistent APA referencing
used throughout assignment.
End-of-text reference list
extensive and correctly
formatted.
Content
(40%)
Literature articles chosen
unrelated to topic.
No identification of key ideas,
concepts or opinions.
No evidence of paraphrasing
or summarising.
Literature articles chosen
somewhat relevant to topic.
Some identification of key
ideas, concepts or opinions.
Some evidence of
paraphrasing or summarising.
Literature articles chosen
relevant to topic.
Consistent identification of key
ideas, concepts and opinions.
Paraphrasing or summarising
evident but not consistent.
Variety of literature articles
relevant to topic.
Clear identification of key
ideas, concepts and opinions.
Consistent evidence of
paraphrasing or summarising
Literature articles chosen
highly relevant to topic.
Clear identification of key
ideas, concepts and opinions.
Strong and consistent
paraphrasing and
summarising evident
throughout assignment
Mark range out
of 100
0- 49.5 50 - 64 65 -74 75-84 85+
BUS103 Term 2, 2017
This online version is a controlled document. Any printed versions are considered uncontrolled versions of the document.
Assessment Criteria for Report
Criteria:
The outcome
shows:
Fail
Unsatisfactory performance
Pass
Just satisfactory performance
Credit
Good quality showing more
than satisfactory performance
Distinction
Superior quality
demonstrating independent
thinking
High Distinction
Outstanding quality showing
creativity
and originality
Structure (20%) Appropriate Business Report
structure not followed.
Report organization difficult to
follow.
Report length is inadequate.
Business Report structure
mainly followed.
Some Report organization
present.
Report is appropriate length.
Business Report structure
clearly followed.
Logical organization present.
Report is appropriate length.
Business Report structure
clear and concise.
Report organization is sound
and logical.
Business Report structure
used is well ordered and
correctly followed.
Strong, logical and cohesive
organization present.
Report is appropriate length.
Style (20%) Writing is unclear and
disjointed.
Little academic or disciplinary
language used in Report.
Significant grammar and
spelling errors present.
Writing is somewhat clear.
Report uses academic and
disciplinary language.
Report has some grammar
and spelling errors.
Writing is clear and concise.
Report uses a variety of
academic and disciplinary
language.
Report has minor grammar
and spelling errors.
Writing is clear, concise with a
variety of terms used.
Report uses a wide variety of
academic and disciplinary
language.
No grammar or spelling errors
present.
Writing is clear and concise, a
wide variety of business terms
and expressions used.
Report uses a wide and rich
variety of academic and
disciplinary language.
No grammar and spelling
errors present.
Research and
referencing (20%)
Required number (5) of
relevant academic and
sources not used.
Reference list and in-text
referencing in incorrect
format.
5 relevant academic sources
used. Attempt made to
integrate industry sources.
Reference list and in-text
referencing in somewhat
correct format.
5 or more relevant academic
sources used. 1 to 2 of
academic sources correctly
applied.
Correct reference list and in-
text referencing, with repeated
minor errors.
A variety of 5 or more,
academic sources used.
Some academic sources
correctly applied.
Correct reference list and in-
text referencing, with minimal
errors.
Wide variety of academic and
professional sources used
and cited correctly. A breadth
of academic sources correctly
applied.
Correct reference list and in-
text referencing, with no
errors.
Content
(40%)
Some information relevant to
chosen topic, with minimal
discussion of benefits and
challenges.
Some relevance of
information to chosen topic,
with limited discussion of
benefits and challenges.
Reasonable relevance of
information to chosen topic,
including sound discussion of
benefits and challenges.
Solid relevance of information,
to chosen topic, including a
balanced discussion of
benefits and challenges.
Strong, clear relevance of
information to chosen topic,
with a comprehensive
discussion of benefits and
challenges.
Mark range out
of 100
0- 49.5 50 - 64 65 -74 75-84 85+
BUS103
Term 2, 2017
This online version is a controlled document. Any printed versions are considered uncontrolled versions of the
document.
Topic Schedule
Topic Topic Learning Outcomes Assignment
1 Introduction to
BUS103 and the
Process of
Academic Writing
1. To describe the process of academic writing
2. To understand how to read and interpret academic
tasks, assignment questions and instruction verbs.
3. To explore strategies to manage your time during
tertiary education.
2 Locating and
Selecting
Information
Sources: Library
Workshop
1. To differentiate between academic and industry
sources
2. To consider strategic approaches to search for
academic sources
3. To understand the appropriateness of databases for
different purposes.
3 Strategies for
Reading,
Summarising and
Evaluating Texts
1. To explain techniques for reading credible texts and
assessing text reliability
2. To understand how to identify key points in texts and
create a summary
3. To explain strategies to synthesise ideas in texts.
Assignment 1,
Journal Article
Evaluation due
Saturday Week 4:
6 May at 5pm.
4 Referencing in
Assignments
1. To explain the value of referencing in tertiary
education
2. To examine techniques for in-text referencing and
composing a reference list using APA 6 th referencing
style.
5 Using Evidence
from Sources
1. To describe the role of paraphrasing in tertiary
education
2. To explore strategies to balance the writer’s voice with
evidence from texts
Assignment 2
Quiz, Tuesday
Week 6: 16 May,
during lecture
6 Writing Essays and
Literature Reviews
1. To understand essay writing and key components of
the essay structure
2. To construct thesis statements, topic statements and
linking statements to academic writing
3. To explain the nature and structure of a literature
review.
7 Writing Business
Reports
1. To examine the purpose and type of reports
2. To examine structural sections of business reports in
tertiary education.
Assignment 3
Literature Review
due, Tuesday
Week 8: 30 May at
5pm
8 Oral Presentations
and Exam Writing
1. To examine techniques to deliver oral presentations
2. To examine techniques for exam preparation and
exam writing
BUS103
Term 2, 2017
This online version is a controlled document. Any printed versions are considered uncontrolled versions of the
document.
9 Extending
Research and
Academic Success
1. To explore advanced skills for academic success,
including critical thinking, proof reading and peer
support.
Assignment 4
Report due,
Tuesday Week 10:
13 June at 5pm
Weekly Schedule, Term 2 2017
Wk.
starting
Tutorials (Monday; check
timetable)
Lectures
(Tuesday 9.30am to 12.30pm,
excluding Week 3 Library
Workshop)
Assessment
Wk. 1
10/4
No tutorial – orientation week No lecture – orientation week
Wk. 2
17/4
No tutorial – Public Holiday
Easter Monday
Lecture 1, Topic 1
Wk. 3
24/4
Tutorial 1, Topic 1 Lecture 2, Topic 2: Library
Workshop
Thursday 27/4 attend one
workshop:
2pm to 3.30pm, or 3.30pm to
5pm (L2)
Wk. 4
1/5
Tutorial 2, Topic 2 Lecture 3, Topic 3 Assignment 1, Journal
Article Evaluation due
Saturday Week 4: 7 May at
5pm.
Wk. 5
8/5
Tutorial 3, Topic 3
Lecture 4, Topic 4
Wk. 6
15/5
Tutorial 4, Topic 4 Lecture 5, Topic 5 Assignment 2 Quiz,
Tuesday Week 6: 16 May,
during lecture
Wk. 7
22/5
Tutorial 5, Topic 6
Lecture 6, Topic 6
Wk. 8
29/5
Tutorial 6, Topic 6 Lecture 7, Topic 7 Assignment 3 Literature
Review due, Tuesday
Week 8: 30 May at 5pm
Wk. 9
5/6
Tutorial 7, Topic 7 Lecture 8, Topic 8
Wk. 10
12/5
No tutorial – Public Holiday
Queens Birthday)
Lecture 9, Topic 9 Assignment 4 Report due,
Tuesday Week 10: 13 June
at 5pm
BUS103 Research and Academic Skills 蓝山国际酒店管理 代写
