IT服务外包市场日趋成熟，建立核心竞争力在其他企业占据优势之前，是一个企业走向全行业、在日趋激烈的竞争中生存的必要条件。it服务外包企业作为服务业，需要通过服务创新来打造核心竞争力。而服务创新，也就是战略战术的创新，必须从提高客户公司的价值出发。要创造独特的服务方法、内容和理念。因此，B & B应该促进战略的影响，在长期的alphacorp获得巨大的竞争优势的外包关系。但从短期来看，经济效益应该是首要考虑的因素。
在拉丁美洲市场的B & B和alphacorp之间的关系已经在巨大的危机主要是因为alphacorp未能理解美国在拉美的商业文化。因此，如果两个公司愿意分享他们对国家、地区和整个世界的看法，就可以实现这一目标。和alphacorp，肯定会面临更严峻的挑战。首先，要学会选择合适的产业价值链。此外，应以知识和解决方案为最终目标。最后，管理创新要从人才规模优势出发。
澳洲Case Study 代写:Bentley & Brooks (B&B) and Alphacorp
This case study is based on analyzing the case of outsourcing relationship between B&B and AlphaCorp and using the theory of approaches to IT sourcing and the outsourcing relationship quality model. And the result is stated in this report that the outsourcing cooperation between these two companies is mainly about the HR systems. And B&B used the outsourcing for tactic effect before, but now it is trying to use the strategic approach to achieve core competitiveness. Although both companies benefit a lot from the cooperation, improvement is still needed. B&B and AlphaCorp should develop the strategic outsourcing cooperation and pay more attention to their relationship quality, especially in the contact management.
IT services outsourcing market has becoming more and more mature and establishing core competitiveness before other enterprises take the advantage is quite essential for a company to lead the whole industry, so as to survive in increasingly intense competition. IT service outsourcing companies, as the service sector, need to build their core competitiveness through service innovation. And service innovation, which also means innovation of strategy and tactics, must be carried out from the point of enhancing the value of the client company. And they should create unique method, content and concept of services. So, B&B should promote the outsourcing relationship for strategic impact with AlphaCorp in longer term in order to gain a massive competitive advantage. But in the short-term, economic benefits should be the first factor brought into consideration.
The relationship between B&B and AlphaCorp in Latin American market has rallied huge crisis mainly because AlphaCorp failed to understand the business culture in Latin America. So the objective will be accomplished if both companies would like to share their idea about countries and regions and the whole world. And the AlphaCorp, certainly faces more severe challenges. At first, it should learn to select appropriate industry value chain. Furthermore, knowledge and solutions should be regarded as the ultimate goal. Last but not least, management innovation should come from taking the advantages of talent scale.
The capacity of innovation should become the core competitiveness of enterprises. So it is imperative for AlphaCorp to eliminate resistance to the proposal of innovation and take active means of creativeness. Only in this way can it satisfy the requirement of the client organization to gain economic interests on the one hand. On the other hand, the provider will shape images of their own company in order to win more cooperation to facilitate to its long-term development.